Three Questions From Dan Pink to Keep Your Group in Sync

I finished When: The Scientific Secrets of Perfect Timing by Dan Pink last week. The book delves into how timing affects our ability and desire to get stuff done, and focuses on the when as much as someone like Simon Sinek looks at the why. It’s really a fascinating read, I strongly recommend it.

I always enjoy actionable takeaways from books, and the final chapter offers three questions that any group should ask themselves on a regular basis in order to ensure that everyone is synced up.

The Three Questions

The three questions created by Dan are:

  1. Do we have a clear boss—whether a person or some external standard—who engenders respect, whose role is unambiguous, and to whom everyone can direct their initial focus?

  2. Are we fostering a sense of belonging that enriches individual identity, deepens affiliation, and allows everyone to synchronize to the tribe?

  3. Are we activating the uplift—feeling good and doing good—that is necessary for a group to succeed?

I’m planning to enshrine these questions into future group operations. They’re so simple to ask and can help insight into how a group dynamic is changing. They also might be an early indicator into what I call group decay.

Avoiding Group Decay

Group decay is what happens when things start to fall apart and the result is a lack of effective forward momentum. There are many potential causes for this. Most often, a change in group leadership or significant turnover in the team can shift the focus and energy to an extent that is difficult to overcome. Other times, changes in or a total lack of a clear mission statement can stall things and that can push the strongest group members, your champions of momentum, away.

I think the three questions bring up ideas about group dynamics that are key for success, and like the legs of a stool you aren’t going to be upright for very long without them all being in good shape.

I do think the focus on the feeling and doing good from question three, which for me feels like one of the strongest selling points of working in a group setting, is particularly useful in keeping people motivated and boosting morale. Having a sense of doing the right thing is incredibly powerful and can help a person on even their hardest day to keep moving forward in a productive way.

If you are leading a group and you use these questions, let me know how it goes.

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