Weekly Quote: Ray Dalio on Maturity
This week’s quote comes from Ray Dalio’s book Principles, which I mostly consumed via audiobook during the long commute to and from my previous job. However, I’m planning a deeper dive on my Kindle soon.
It’s challenging to imagine what you may have to give up in the future when you’re focused on the present, and the idea of saying no to something now to hold space for better opportunities certainly takes practice.
I’m still maturing in this area of my life. I like to get engaged and learn and have felt the rush of excitement and, in some cases, flattery when someone asks for my help on something.
As I strive to become a better decision-maker in this area, I’m learning to ask myself in these situations the following questions and then taking some time to consider the answers honestly.
How will this fit into my life?
Check in with yourself and your family and see what’s possible. If you’re returning from parental leave, maybe it’s not the right time to jump into a new project which will likely increase your work and stress load. If you have some time and flexibility and want to get involved in something new, go for it!
Do I have the capacity to complete this and do it to my standards?
It is easy to overcommit and underestimate the time needed to complete a task. Unfortunately, as a species, we are good at doing this. It’s called the Planning Fallacy, and it’s real. Capacity, a term I’m using to represent mental and physical energy, can be hard to measure. Do you have margin in your life, and how much of that are you willing to give up? Margin equals time, and time is so important.
Does it help me learn something new?
It isn’t about being selfish. It’s about wanting to stay engaged in something while being able to learn something new. Not all projects or opportunities will tick this as a yes, and that’s okay. Saying no to this is not an automatic pass for an opportunity. However, if the first two are leaning towards a no and this one isn’t screaming yes, I have a good idea of how to proceed.
As I said, I’m trying to mature and learn how better to find the right opportunities. It isn’t always easy, but I think the three questions act as a framework to help me succeed.
PKM Toolkit: Using Readwise to Spark Creativity
Personal Knowledge Management, or PKM, feels like it has hit its stride in the digital world. Task management, mind mapping, project management, and knowledge management apps like Roam, Obsidian, and Craft offer various options for collecting, organizing, and managing our data. These tools aren’t just popular with users; investors are taking notice too.
What is PKM?
Great question. The productivity nerds reading this probably already know, but for those new to the idea, Wikipedia does a great job of summing it up:
Personal knowledge management (PKM) is a process of collecting information that a person uses to gather, classify, store, search, retrieve and share knowledge in their daily activities (Grundspenkis 2007) and the way in which these processes support work activities (Wright 2005). It is a response to the idea that knowledge workers need to be responsible for their own growth and learning (Smedley 2009). It is a bottom-up approach to knowledge management (KM) (Pollard 2008).
Mike Schmitz from The Focused Podcast wrote an excellent primer on PKM over at The Sweet Setup that goes deeper into the concept. I encoruage you to read it.
My PKM journey has changed a lot in the last six months. After a shift in my professional trajectory, I’ve become more engaged and focused on being creative and developing new ideas here. I’m working on some other projects as well, so with several irons in the fire and the responsibilities of a stay-at-home Dad (my biggest promotion to date!), I saw an opportunity to assess and, in some cases, add or change the tools I use to find, catalog, review, and act upon my information.
With this closer look, I’m starting a new 24 Letters series called PKM Toolkit, where I’ll share my results, the apps, workflows, tools, systems, and ideas that I use to get organized, keep focused, and create.
First up in this series is Readwise.
What is Readwise?
Readwise is an app that helps me manage and organize highlights from ebooks, articles, and email newsletters.
I’ve always enjoyed highlighting or writing marginalia in my books. Sometimes, I even keep a notecard in books to add notes or reference certain pages for future review. When I found out about Readwise, I was excited to try it out because it sounded like the digital version of what I’ve been doing for years.
A few weeks into the 30-day free trial, I subscribed, and It has become an essential part of the workflow that I use daily.
How I Use it
My favorite part of Readwise is the highlights emailed to me every morning at 7 am. It’s a great way to start the day because It can help set the tone and spark inspiration and creativity.
The email also encourages taking a deeper look at each quote and provides options to process it further and decide if I want to favorite it, share it, tag it, or even discard it. The same opportunities for review are available on the Readwise app and site via the Highlights Feed. There is also an option to browse the entire library on the site that I use regularly.
Readers of 24 Letters will note the weekly quote that I share. I always pull them from my highlight feed. Kindle is set up to sync into Readwise, and the bulk of my highlights are from books that I have read on that platform, although some are from newsletters and websites.
I can export my data in various formats and styles, including CSV, Markdown, and the graphical format I frequently use here, perfect for the web or Instagram. The data remains accessible, and that’s important to me.
There are several syncing options, currently in beta, for many of the aforementioned knowledge management apps like Notion and Roam. My preferred app, Craft, is not included at this time. I’m hopeful that Craft X will help build a bridge.
There is a robust search feature where I can use author names, titles, keywords, or tags to find what I need. Search can be narrowed to specific books or the entire collection. I use tags to track what’s been shared here before. I want to explore creating tagged collections based on the content or theme for personal and shared use.
How it Fits in
Readwise is a vital tool in my workflow. It’s the beginning of many things. In addition to the weekly quote I publish, sometimes a highlight gets imported into Craft and becomes the inspiration for a new idea or helps feed an existing project. Other times, it gets moved to my commonplace book for further consideration. It also helps me remember and reflect on what I’ve read in the past and sparks creativity and curiosity. That’s why it’s a daily use app for me and why I recommend it to anyone looking for a tool of this kind.
The read-it-later app that Readwise has in development looks exciting too, and could prove useful for the gathering stages of the PKM process. I’ve requested early access via beta, and look forward to trying it out and sharing my thoughts when I can.
Are you a Readwise fan, or perhaps you have another productivity app that you think I should look at? Email me and let me know. Your feedback about this series and 24 Letters is welcome, too.
Weekly Quote: Less is More
This week’s quote comes from The Daily Stoic by Ryan Holiday and Stephen Hanselman. This is a book that I’ve read multiple times and continue to find new wisdom and ideas every time I pick it up.
I’m working on trying to say less while learning to trust that those who are listening will ask for what they need. I still find myself sliding back into explainer mode sometimes, particularly in email. I desire to be helpful, but my attempt likely hits somewhere between a lack of focused thought and condescension.
It’s a balance, like so many aspects of communication. Trying to make expectations known or be supportive of someone without writing them a novel via email that they won’t read anyway.
Sometimes, less is more.
Ted Lasso on 60 Minutes
60 Minutes did a segment on Ted Lasso, one of my favorite television shows and one of the shining beacons of hope, love, and kindness that helped many of us get through some of the darkest days of the pandemic.
It’s a great watch if you want to smile and know a little more about this show that no one, including its creators, was quite sure would find an audience.
Weekly Quote: Rethinking is a Skill
Another quote this week from Think Again by Adam Grant. I like the idea that rethinking, a critical part of leadership growth in my experience, is both a mindset and a skill set.
I’ve found that one of the most important skills for rethinking is active listening. It’s important to hear those who present a different perspective and process what they’re saying instead of just waiting for the chance to respond. I know this skill can be challenging to maintain, especially in high-stress situations, but it’s worth trying.
Time for reflection is also helpful. It gives room to consider further the new information you have and decide what other data you may need to make the best decision. Because rethinking is a form of decision-making, the entire process can help us learn and grow, so let’s embrace that.
As Adam says, these skills get rusty. What are you doing to get them out of the shed?
Weekly Quote: Make a List
This week’s quote is from Jon Acuff’s book Soundtracks: The Surprising Solution to Overthinking.
I love lists. I always have. Creating lists brings me a sense of control and focus that is so empowering.
I use digital and analog tools to collect data and am pleased with this hybrid approach. Tasks end up in Todoist, and items that aren’t as fully formed or action-oriented find their home in Craft.
I find lists to be especially useful as a tool to slow my mind down during a stressful or unexpected challenge. I will take five or ten minutes, find a quiet place, and write everything down in these situations.
I think of this as reactive list building, although it’s essentially a brain dump, a concept popularized by David Allen’s Getting Things Done. I find that doing this helps me sort out a situation by getting organized, and it helps bring a sense of clarity to the challenges ahead.
Are you a list builder? What tools do you use? I’m going to write more about this in the future and would love to hear from you.
Weekly Quote: Fill The Glass
This week’s quote comes from Donald Kaberuka, an economist and former president of the African Development Bank and current chair of the board of the Global Fund to Fight AIDS. I discovered it in an issue of James Clear’s excellent 3-2-1 Newsletter.
Imagine if you walked into your next senior leadership meeting and the only item on the agenda was a significant crisis that needed resolution? Now, imagine the facilitator started things off with this quote?
What Mr. Kaberuka is expressing here exemplifies confidence and a focused attempt at finding the right solution. If you lead a team, this approach is invaluable because they need to believe that there is a solution and that you will lead them to search for it.
Of course, you need to believe it too. Reading the quote is helpful, but holding onto the inspiration it offers is vital for success and growth. How do you focus on filling the glass? Let me know.
AssistiveTouch on The Apple Watch
As you may have read in this post, I broke my right wrist a few weeks ago. It’s taken some time to process what happened, and I have been spending most of my energy, appropriately, working on sorting out childcare and making sure my family is okay. My wife is incredible, and our extended family and friends are amazing. Those same people who have been enthusiastic about my recovery are also very supportive of my work here and have encouraged me to continue writing and exploring. I am so thankful for them all.
As things started to settle down, I began to understand better how long I would be in a cast (6 to 8 weeks) with significantly limited use of my dominant hand. I started thinking about how I would interface with my everyday tech.
First on the list for consideration is my Apple Watch.
After a few days of not wearing it, my wife put my watch on for me. I always wear it on my left wrist and was quickly reminded that it is a two-handed device. So, I opened the accessibility pane in the Watch app on my iPhone and started looking around.
Accessibility Options
There are quite a few accessibility features on the Apple Watch, including adding VoiceOver, bold text, reducing transparency, and an hourly chime to indicate the time.
I found AssistiveTouch and remembered reading about it when it launched with WatchOS 8. Given my current situation, the ability to use the watch through one-handed gestures was precisely what I needed.
Activating AssistiveTouch
Turning on AssistiveTouch is easy. Open the accessibility menu in the Watch app on your iPhone, scroll down to the motor section, and toggle AssistiveTouch on. You can even try it out before you activate it.
Customizing Inputs and Appearance
Once enabled, AssistiveTouch offers a variety of settings that you can adjust to fit your needs. I’ve been working with the default for hand gestures, and I’m happy with how they function. It’s taken me a few days for them to feel intuitive.
You can also adjust the contrast and color of the outline that appears on the activated area of the screen. I did not adjust the contrast, but I did change the color to orange from the default blue.
The Motion Pointer
The Motion Pointer allows you to move around the screen by adjusting your wrist. I experimented with this feature briefly but found it too cumbersome to use regularly. I discovered that when scrolling is needed, like when reviewing notifications, the auto-scroll option is presented, and I activate that.
How I Use my Watch
I use my Apple Watch a lot, and primarily in two different ways. The first is for quick data checks. I want to see what time it is (obviously), who sent a recent text, or my progress in closing my rings for the day.
The second is more involved and includes interactions that typically require some voice dictation or several taps to complete. Maybe I’m completing a task in Todoist or responding to a message via Siri dictation.
I’m finding that AssistiveTouch handles my needs well. I can review notifications, navigate my dock, and access my complications easily. I do not doubt that I’ll return to using my other hand when it heals. However, I think it’s likely that I’ll continue using AssistiveTouch.
Learning Something New
I’m thankful to have accessibility options like AssistiveTouch, and a silver lining of this injury is that it’s required me to use some of what Apple has created to continue using the Watch effectively.
I’d like to hear how you’re using accessibility features on your technology, perhaps I can learn something from you too?
Weekly Quote: Learn from Being Wrong
This week’s quote comes from renowned author, economist, psychologist, and Nobel Prize winner Daniel Kahneman.
I’ve found the long-term gains from learning something new through being wrong are significant and worth the potential embarrassment. The ability to change one’s opinion or grow in a new area is, to me at least, more important than perseverating about that time I advocated for an approach during a leadership meeting and ended up being wrong.
Try to get it right, but don’t be afraid to be wrong. Remember to give others some grace when they get it wrong too. In my experience, people respect those who can admit when they are wrong while being supportive of others on their journey too.
Weekly Quote: Suffering our Imagination
This quote connects nicely with last week’s entry about focusing on what we can control. Our ability to tell ourselves stories about the future is powerful, and we usually use it to our detriment even though the worst-case scenarios rarely come to pass.
A context shift can help us deal with these runaway thoughts, especially the big, persistent narratives that just won’t go away. I find reading a book or listening to some new music helpful because it provides some distraction in a low-stakes way and gives my brain time to reflect and engage with the subject in a new way. Doing something a little different can help bring a fresh perspective to the situation, making all the difference and helping to reset things for the better.
How do you handle this? Let me know.
Weekly Quote: Focus on What You Can Control
This week’s quote from The Daily Stoic applies to every aspect of our lives. I happened to slip on some ice earlier this week and ended up breaking my wrist. There isn’t much about that which I have control over.
I’m focusing on what I can control. I’m focused on healing, supporting my family, learning how to type (and do everything else) with one hand, and avoiding those slippery spots. How are you dealing with uncertainty? Let me know.
One Thing
I found this very simple app called One Thing over at 512 Pixels a few weeks back. It does just what it says, allows you to post one sentence in the menu bar of your Mac.
I opted for a quote from Seneca that feels especially appropriate right now. I appreciate the simplicity of this and thought you might too. Check it out here on the Mac App Store.
Weekly Quote: Be a Propeller
A sort of flow state comes along when what Adam Grant references in this week’s quote occurs. When I’ve experienced an argument like this, there is a sense of mutual respect, a desire to grow an idea through disagreement, and even excitement as the interested parties discuss concepts and find a path to come closer together on a resolution.
In situations like this, our ideas are collectively improved because of the outcome. Even if the argument doesn’t begin in this spirit, we are empowered to help find its way to something that can take flight.
If you haven’t read Think Again yet, you should. It’s one of my favorite books from 2021, and I’ll be writing more about my takeaways in the coming months.
Remember that it’s never too late to be the propeller.
Starbucks is a Bank that Sells Coffee
I came across this video (embedded below) from The Wall Street Journal recently. It’s a part of their series entitled The Economics of. I’ve always found Starbucks interesting from an operational perspective, so this was insightful, and I wanted to share.
A few takeaways and highlights:
Starbucks, in the fourth quarter of 2021, loaded about 3 billion dollars onto gift cards and mobile. If Starbucks were a bank, they’d rank as the 385th largest in the country. That’s a LOT of Pumpkin Spice!
As stated in the video, that 3 billion is immediate revenue. Yes, it does turn into a liability when someone comes in and orders their Grande Flat White, but as the video mentions, not everyone who loads a gift card actually uses it. I know I have some that are hanging around that will likely never get used, you’re welcome JCPenney!
Starbucks launched the pay-by-app program in 2009, that’s pretty early on for such an integrated use of technology. By the end of 2021, 24% of transactions were done on mobile. I go to Starbucks several times a month, and I cannot recall the last time I used anything but my phone to order and pay. It’s incredibly convenient, and works as intended every time.
The relationship between Starbucks and its partners is changing, as are so many relationships in the workplace these days.
The Starbucks mobile app is an example of seamless tech that works well. In contrast, I attempted to return an order to an online retailer a few days ago. I printed the label out, attached it to the package, and then went through several failed attempts requesting a package pickup with a courier because their website wouldn’t function properly.
I know Amazon has spoiled us with the ability to return via QR code at Kohls or Whole Foods, but when the vendor’s website doesn’t even work, that’s next level. It was frustrating and the exact opposite of walking into a coffee shop and scanning my phone. Starbucks is much better at gaining repeat business by reducing friction between our money and those cake pops that are for the kids. Sure, for the kids, right?
*Yes, that’s what I’ve been ordering lately. My daily coffee is prepared at home, with a Bodum burr grinder and Melitta pour-over.
Weekly Quote: Go Outside
This week’s quote from The Extended Mind by Annie Murphy Paul. Despite still being some two months until the end of winter here in Massachusetts, the sun feels a little brighter now and is gracing us with its presence for a few more minutes each afternoon. As my mind turns hopefully to spring, I’m looking forward to more frequent and comfortable walks in the nearby park and time spent at the playground with my family.
I spent many years in windowless offices, and I learned firsthand how meaningful sunshine and fresh air are. If you are at your desk, get up and go outside, even for just a few minutes. Take it in. It’s good for you
Site News: RSS Feed
I’ve added a link to the RSS in the navigation on this site. The feed looks pretty good from my testing in NetNewsWire, aside from a missing embedded YouTube video. I’m going to look into how to handle that in the future.. Let me know if you run into any issues or have any suggestions on how to make the RSS feed a better experience.
Podcast Recommendation: Make Me Smart
Let me set the scene. It's 7 am. I'm driving West on a nearly deserted Massachusetts Turnpike heading to work. Because I was considered an "essential employee" and provided onsite operations leadership, I was on my way to the office. There were almost no other cars on the road. I had a LOT on my mind. I needed to keep my team's morale up and keep people safe. I had to assist another leader in showing a group of sixteen and seventeen-year-olds about proper mask usage, something they probably weren't thinking much about in the months prior. I had to help procure PPE. The list went on.
It was mid-spring, 2020. We ALL know what was going on then. The pandemic was hitting hard, and it was a scary and overwhelming time. I was looking for information, a way to keep up on what was happening as a first in 100-year pandemic swept our globe.
Enter Make Me Smart, which had just begun doing daily short episodes to keep up with the news and make sense of what was going on. The previously once-weekly podcast, launched in 2017 and hosted by Kai Ryssdal and Molly Wood, was one of those lifelines that I looked forward to every weekday morning. They didn’t always have the answers, but they were measured, well researched, and, sometimes most importantly, human. Both Kai and Molly had moments of sadness, grief, and anger during the height of the pandemic, and hearing their emotions truly helped me handle mine. Additionally, both found time for moments of levity and even humor (Banana Pants! Hollowed out shell Thursday If you know, you know).
My favorite feature right now is Economics on Tap, something they do on Friday to unwind a little. The hosts have a drink of their choice, and the show is usually lighter. It feels like getting a drink with colleagues or friends at the end of a hard week. The Friday show used to be live-streamed on Youtube but hasn't happened lately. Nevertheless, it was a fun watch, so I hope they bring that back.
Molly did leave the show at the end of November and is now working with the VC firm Launch. However, she is still podcasting, so we can continue to enjoy her perspective.
I enjoy the Make Me Smart newsletter too. It’s delivered Friday morning and provides more insight and feedback from listeners. If you like newsletters, it’s worth checking out too.
Is there a podcast you enjoy? Let me know.
Weekly Quote: Make a Plan, and Watch it Change
I had plans for the week, and I bet you did too. Of course, sometimes, pretty frequently actually, those plans change. Sometimes, it’s a minor course correction. Sometimes, the entire plan is, as Eisenhower said in the well-known quote above, useless.
I know how empowering planning can be, both personally and professionally. As a parent, having a plan helps keep my kids on track and helps to keep my wife and me somewhat sane and just barely rested. As a leader, having a plan is vital. In some situations, the plan may be a starting point to help everyone in the room see the vision and catch some confidence to know there is a direction for the team to move in. Other times, it may be fully formed and ready for buy-in and implementation. In just about any situation, a plan is ideal, even if you don’t end up using it.
Look, I’m not trying to help the Allies win World War II or serve as the 34th President of The United States. I still think this quote is a universal truth, and that's part of the reason why it’s so popular. For me, reality this week is different than what I planned, and I am making the best of it.
How is your week going? Are you on target or chasing the weekend to regroup? Send me a note and let me know.
Pure Focus
As I’ve been working on this site, I’ve been looking for a wider variety of music, particularly in the form of curated playlists that I can enjoy while I write and edit posts. With that spirit, I started exploring what Apple Music has to offer and found Pure Focus.
The playlist comprises some really beautiful and moody songs, which Apple refers to as “electronic soundscapes.” That description is apt because each piece does evoke a different sense of feeling and place. Of course, some more than others. Right now, Snowfall by Gideon Matthew connects with me. There is something hopeful and yet wistful in the composition; it’s beautiful. The playlist is also updated, so new surprises await.
As we enter the weekend, I encourage you to listen to something new. Ask a friend or colleague or your kids what speaks to them. Experience it with an open mind and an open heart. It may not click, or you may come away delighted and more deeply connected with those around you and have something new that brings you joy.
Be Creative
David Sparks over at MacSparky posted about this Bloomberg article that suggests new entries into the podcast market are happening faster than the growth of the audience, which may cause issues for new shows as they try to reach new listeners. I received the link in today’s Morning Brew and read it in the quiet moments after I dropped my daughter off at daycare, and immediately thought it was a bit of a pessimistic take on the situation.
It’s helpful to hear that David heard similar feedback when he started Mac Power Users some years ago, and I’m glad he didn’t listen to it. His attitude that more art is always welcome is one of the reasons why I’m a fan and supporter of his work. As he put it:
Nobody looked at a Picasso painting and said, “That’s it, folks. We’ve reached Peak Art. There is no point doing any more painting.” The fact is that everything is evolving and every new voice leaves its mark.
I struggled with the idea that my contribution to the blogging world was worthwhile, and I am thankful for those who support new voices. One of the subjects I plan to write about is building time and intention around creativity. I hadn’t prioritized it for years, and now that I am again, I feel more complete. I’m glad I didn’t wait any longer to launch this site and begin my journey, and I encourage you not to wait any longer either.